Comments on: Should Google Charge For Services? http://www.searchengineoptimizationjournal.com/google-charge-services/ Mon, 13 May 2013 21:06:04 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Nick Stamoulis http://www.searchengineoptimizationjournal.com/google-charge-services/comment-page-1/#comment-66809 Nick Stamoulis Tue, 06 Oct 2009 12:36:12 +0000 http://www.searchengineoptimizationjournal.com/?p=7800#comment-66809 Hi JimG,
Great points and thanks for stopping by! :)

]]> By: JimG http://www.searchengineoptimizationjournal.com/google-charge-services/comment-page-1/#comment-66711 JimG Tue, 06 Oct 2009 00:04:59 +0000 http://www.searchengineoptimizationjournal.com/?p=7800#comment-66711 The thing I love about Google is they have helped reduce the barrier to entry for small & growing business. Tools like Google Analytics and Webmaster Tools provide valuable insight to businesses just getting off the ground (and in this economy, helpful savings). Clearly these free services are bait to elicit engagment in AdWords/AdSense and drive Google fans to their search.. all good for Google and if the results are good for advertisers(which they are more often than not) then it seems like a fair trade.

Seeing that their free tools do require a little handholding from time to time, I do think it might be worthwhile to charge a nominal fee for support. Even I could use that sometimes and would gladly pay to have a Google Pro on the line.

]]> By: Nick Stamoulis http://www.searchengineoptimizationjournal.com/google-charge-services/comment-page-1/#comment-66192 Nick Stamoulis Sat, 03 Oct 2009 15:44:03 +0000 http://www.searchengineoptimizationjournal.com/?p=7800#comment-66192 Hi David,
Thanks for sharing that email that you received from Google. I agree sometimes a simple phone tech support would be very helpful. If Google charged a fee for some of its services and improved support, then this would help them gain more market share in certain areas…

For instance, our company email hosting company is not the best, I would love to move our email over to Google custom email (I think is $50 a year) but because there is no phone support I will not move it over…

]]> By: David http://www.searchengineoptimizationjournal.com/google-charge-services/comment-page-1/#comment-66181 David Sat, 03 Oct 2009 15:15:10 +0000 http://www.searchengineoptimizationjournal.com/?p=7800#comment-66181 if the email i got this morning about the issues Google products have had.

Google has had serious issues in many Northeast geographies (Updated: Affecting people in a minimum of Atlanta, NYC, DC, Cleveland, Pittsburgh, & Philadelphia).

Update: Between 8:12 – 8:26 AM EST Google seemed to have brought most of their properties back online except for Google Wave. Wonder if Wave was the breaking point (and might explain why invitations being sent are not ending up in inboxes). It’s not just Google, it’s also Google properties. Every site that:
* Displays AdSense
* Uses Google Checkout
* Display Doubleclick ads
* Uses Google Analytics

Having to rely on discussion boards and forums is not a perfect solution for corporates, you need that level of support for some of their products.

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